{"id":1259,"date":"2026-10-12T10:29:16","date_gmt":"2026-10-12T10:29:16","guid":{"rendered":"https:\/\/kestencro.com\/terms-and-conditions\/"},"modified":"2026-10-12T14:18:56","modified_gmt":"2026-10-12T12:18:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/kestencro.com\/hr\/terms-and-conditions\/","title":{"rendered":"Op\u0107i uvjeti poslovanja"},"content":{"rendered":"<p class=\"has-mono-3-color has-text-color\" style=\"font-size:clamp(0.875em, 0.875rem + ((1vw - 0.2em) * 0.045), 0.9em);\">Zadnje a\u017euriranje: 12. listopada 2026.<\/p>\n\n\n<p>Molimo pa\u017eljivo pro\u010ditajte ove uvjete prije kori\u0161tenja web stranice ili naru\u010divanja.<\/p>\n\n\n<div class=\"wp-block-group has-border-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-2db875c8 wp-block-group-is-layout-constrained\" style=\"border-color:#e0d5c6;border-width:2px;border-radius:12px;background-color:#fff6e8;padding-top:var(--wp--preset--spacing--superbspacing-xsmall);padding-right:var(--wp--preset--spacing--superbspacing-xsmall);padding-bottom:var(--wp--preset--spacing--superbspacing-xsmall);padding-left:var(--wp--preset--spacing--superbspacing-xsmall)\">\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:0;margin-bottom:0.5em\">1. Op\u0107e informacije<\/h2>\n\n\n<figure class=\"wp-block-table is-style-regular hiki-info-table\"><table><tbody><tr><td><strong>Naziv<\/strong><\/td><td>Hiki slasti\u010darnica<\/td><\/tr><tr><td><strong>Adresa<\/strong><\/td><td>Maksimirska cesta 85, 10000 Zagreb<\/td><\/tr><tr><td><strong>OIB<\/strong><\/td><td>06569079815<\/td><\/tr><tr><td><strong>Banka<\/strong><\/td><td>Zagreba\u010dka Banka d.d.<\/td><\/tr><tr><td><strong>E-mail (korisni\u010dka podr\u0161ka)<\/strong><\/td><td><a href=\"mailto:shuiprufati@gmail.com\">shuiprufati@gmail.com<\/a><\/td><\/tr><tr><td><strong>Radno vrijeme, ponedjeljak \u2013 petak<\/strong><\/td><td>09:00 \u2013 20:00<\/td><\/tr><tr><td><strong>Radno vrijeme, subota \u2013 nedjelja<\/strong><\/td><td>09:00 \u2013 20:00<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">2. Primjena uvjeta<\/h2>\n\n\n<p>Ovi Op\u0107i uvjeti ure\u0111uju odnos izme\u0111u Prodavatelja (Hiki slasti\u010darnica) i Kupca.<\/p>\n\n\n<p>Kori\u0161tenjem web stranice ili kupnjom proizvoda smatra se da:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>ste pro\u010ditali uvjete<\/li>\n\n\n<li>razumijete ih<\/li>\n\n\n<li>prihva\u0107ate ih u cijelosti<\/li>\n\n<\/ul>\n\n\n<p>Ako se ne sla\u017eete, nemojte koristiti usluge.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">3. Definicije<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Kupac \u2013 osoba koja kupuje proizvod<\/li>\n\n\n<li>Korisnik \u2013 svaka osoba koja koristi web stranicu<\/li>\n\n\n<li>Potro\u0161a\u010d \u2013 fizi\u010dka osoba izvan poslovne djelatnosti<\/li>\n\n\n<li>Prodavatelj \u2013 Hiki slasti\u010darnica<\/li>\n\n\n<li>Ugovor na daljinu \u2013 kupnja putem interneta<\/li>\n\n<\/ul>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">4. Cijene i pla\u0107anje<\/h2>\n\n\n<p>Sve cijene:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>izra\u017eene su u eurima (\u20ac)<\/li>\n\n\n<li>uklju\u010duju PDV<\/li>\n\n\n<li>vrijede u trenutku narud\u017ebe<\/li>\n\n<\/ul>\n\n\n<p><strong>Na\u010dini pla\u0107anja:<\/strong><\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>gotovinom pri dostavi (za dostavljene narud\u017ebe)<\/li>\n\n\n<li>karticom ili gotovinom pri preuzimanju u na\u0161oj slasti\u010darnici<\/li>\n\n<\/ul>\n\n\n<p>Prodavatelj zadr\u017eava pravo ispravka pogre\u0161no prikazanih cijena prije sklapanja ugovora.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">5. Dostava<\/h2>\n\n\n<ul class=\"wp-block-list\">\n<li>Besplatna dostava unutar 2 km od na\u0161e slasti\u010darnice, bez minimalnog iznosa narud\u017ebe<\/li>\n\n\n<li>Izvan 2 km ne dostavljamo, ali narud\u017ebu mo\u017eete preuzeti u na\u0161oj slasti\u010darnici<\/li>\n\n<\/ul>\n\n\n<p>Mogu\u0107a su ka\u0161njenja:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>tijekom akcija<\/li>\n\n\n<li>u izvanrednim situacijama<\/li>\n\n<\/ul>\n\n\n<p><strong>Osobno preuzimanje:<\/strong><\/p>\n\n\n<p>Mogu\u0107e uz prethodnu najavu putem e-maila.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">6. Sklapanje ugovora<\/h2>\n\n\n<p>Ugovor je sklopljen kada Kupac primi potvrdu narud\u017ebe.<\/p>\n\n\n<p>Proizvodi nisu rezervirani dok:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>uplata nije izvr\u0161ena<\/li>\n\n\n<li>narud\u017eba nije potvr\u0111ena<\/li>\n\n<\/ul>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">7. Pravo na jednostrani raskid<\/h2>\n\n\n<p>Kupac ima pravo raskinuti ugovor u roku od 14 dana bez navo\u0111enja razloga.<\/p>\n\n\n<p>Uvjeti:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>proizvod nije kori\u0161ten<\/li>\n\n\n<li>u originalnom je pakiranju<\/li>\n\n<\/ul>\n\n\n<p>Kupac snosi tro\u0161ak povrata robe.<\/p>\n\n\n<p>Povrat novca vr\u0161i se nakon zaprimanja robe.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">8. Reklamacije i prigovori<\/h2>\n\n\n<p>Prigovor mo\u017eete poslati:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>e-mailom: shuiprufati@gmail.com<\/li>\n\n\n<li>po\u0161tom: Maksimirska cesta 85, Zagreb<\/li>\n\n<\/ul>\n\n\n<p>Odgovor dobivate u roku od 15 dana.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">9. Materijalni nedostaci<\/h2>\n\n\n<p>U slu\u010daju nedostatka Kupac ima pravo na:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>popravak<\/li>\n\n\n<li>zamjenu<\/li>\n\n\n<li>sni\u017eenje cijene<\/li>\n\n\n<li>raskid ugovora<\/li>\n\n<\/ul>\n\n\n<p>Sukladno Zakonu o obveznim odnosima.<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">10. Jamstvo<\/h2>\n\n\n<p>Za proizvode vrijedi jamstvo proizvo\u0111a\u010da.<\/p>\n\n\n<p>Kupac je du\u017ean \u010duvati:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>ra\u010dun<\/li>\n\n\n<li>jamstveni list<\/li>\n\n<\/ul>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">11. Izvansudsko rje\u0161avanje sporova<\/h2>\n\n\n<p>Sporove je mogu\u0107e rije\u0161iti:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>mirnim putem<\/li>\n\n\n<li>pred tijelom za alternativno rje\u0161avanje potro\u0161a\u010dkih sporova<\/li>\n\n<\/ul>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">12. Odgovornost<\/h2>\n\n\n<p>Web stranica koristi se na vlastitu odgovornost.<\/p>\n\n\n<p>Prodavatelj ne odgovara za:<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>tehni\u010dke gre\u0161ke<\/li>\n\n\n<li>neto\u010dnosti u opisima<\/li>\n\n\n<li>prekide u radu stranice<\/li>\n\n<\/ul>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">13. Za\u0161tita podataka<\/h2>\n\n\n<p>Osobni podaci obra\u0111uju se sukladno va\u017ee\u0107im propisima (GDPR).<\/p>\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#e0d5c6;color:#e0d5c6\"\/>\n\n\n<h2 class=\"wp-block-heading has-superbfont-medium-font-size\" style=\"margin-top:var(--wp--preset--spacing--superbspacing-small);margin-bottom:0.5em\">14. Zavr\u0161ne odredbe<\/h2>\n\n\n<p>Prodavatelj zadr\u017eava pravo izmjene uvjeta bez prethodne najave.<\/p>\n\n\n<p>Na sve sporove primjenjuje se pravo Republike Hrvatske.<\/p>\n\n\n<div class=\"wp-block-group has-border-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-2db875c8 wp-block-group-is-layout-constrained\" style=\"border-color:#e0d5c6;border-width:2px;border-radius:12px;background-color:#fff6e8;padding-top:var(--wp--preset--spacing--superbspacing-xsmall);padding-right:var(--wp--preset--spacing--superbspacing-xsmall);padding-bottom:var(--wp--preset--spacing--superbspacing-xsmall);padding-left:var(--wp--preset--spacing--superbspacing-xsmall)\">\n<p><strong>Imate pitanja o ovim uvjetima?<\/strong><\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:shuiprufati@gmail.com\">Pi\u0161ite nam<\/a><\/div>\n<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: 12 October 2026 Please read these terms carefully before using our website or placing an order. 1. General information Business name Hiki slasti\u010darnica Address Maksimirska cesta 85, 10000 Zagreb OIB (tax number) 06569079815 Bank Zagreba\u010dka Banka d.d. Email (customer support) shuiprufati@gmail.com Opening hours, Monday \u2013 Friday 09:00 \u2013 20:00 Opening hours, Saturday \u2013 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/pages\/1259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/comments?post=1259"}],"version-history":[{"count":4,"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/pages\/1259\/revisions"}],"predecessor-version":[{"id":1336,"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/pages\/1259\/revisions\/1336"}],"wp:attachment":[{"href":"https:\/\/kestencro.com\/hr\/wp-json\/wp\/v2\/media?parent=1259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}